Choose your plan
All plans include minutes, Azure neural voices, automatic transcription and support. No contracts. No hidden costs.
Starter
- 300 minutos/mes
- 1 agente de voz
- 3 idiomas
- Grabaciones 7 días
- Transcripción
- Email support
Extra minutes at $0.22/min
Business
- 1,200 minutos/mes
- 5 agentes de voz
- Todos los idiomas
- Grabaciones 90 días
- AI Summary + Sentimientos
- Analytics avanzado
- API + Webhooks
- Priority support
Extra minutes at $0.18/min
Enterprise
- 5,000 minutos/mes
- Agentes ilimitados
- Todos los idiomas + voces custom
- Grabaciones 1 año
- White-label
- SLA 99.9%
- Usuarios ilimitados
- SSO (SAML)
- Phone support
Extra minutes at $0.12/min
Optional add-ons
Add capacity or extra features when you need them.
| Add-on | Price |
|---|---|
| Pack 500 min extra | $79one-time |
| Pack 2,000 min extra | $279one-time |
| Additional number | $5/mo |
| Extended recording retention | $29/mo |
| White-label (available in Business+) | $199/mo |
Full plan comparison
Everything you need to know to choose the right plan.
| Feature | Starter | Business Popular | Enterprise |
|---|---|---|---|
| Minutes included | 300/mo | 1,200/mo | 5,000/mo |
| Voice agents | 1 | 5 | Unlimited |
| Available languages | 3 | All (10+) | All + custom voices |
| Recording retention | 7 days | 90 days | 1 year |
| Automatic transcription | |||
| AI Summary | |||
| Sentiment analysis | |||
| Advanced analytics | |||
| API access | |||
| Webhooks | |||
| Users | 1 | 5 | Unlimited |
| Roles and permissions | |||
| SSO (SAML) | |||
| White-label | Add-on | ||
| SLA | Best effort | 99.5% | 99.9% |
| Support | Priority email | Phone + dedicated |
Billing questions
What happens if I exceed my included minutes?
Additional minutes are automatically charged at your plan rate: $0.22/min (Starter), $0.18/min (Business) or $0.12/min (Enterprise). You can also buy additional minute packs before running out.
Can I change plans at any time?
Yes. You can upgrade immediately with a prorated charge for the current cycle. To downgrade, the change takes effect on the next billing cycle.
Is billing per agent or per call?
Billing is per minute of call consumed, not per agent. Your agents can handle multiple simultaneous calls within your plan's minute limit.
How does annual billing work?
With the annual plan you pay 12 months upfront with a 20% discount. You receive a single invoice at the start of the period. If you cancel early, there is no refund for unused months.
Are there charges for failed or very short calls?
Only connected calls of more than 10 seconds are billed. Failed, busy or unanswered calls do not generate minute charges. The Twilio charge for the phone number is separate.
Need something custom?
High call volume, specific integrations, compliance requirements or want full white-label? Let's talk. We design a plan tailored to your company.